Game Community Manager

BANDAI NAMCO Entertainment Romania is looking for a Community Manager who will represent the brand on all social platforms, being the gateway between our customers and our game teams. 

If you take pride in your communication skills, love video games and think you can manage a multicultural community, then come join our studio in Bucharest 


Your responsibilities:

  • Develop and execute the community strategy and support our game teams in planning, organizing and facilitating in game events on daily and weekly basis
  • Engage and Monitor the in-game community to establish strong, trusted relationship with our customers and improve in-game community satisfaction, retention and revenue
  • Understand the needs of community and development to create engagement events to enhance game experience
  • Create meaningful and engaging social media content
  • Monitor the game’s technical stability and functionality
  • Monitor, evaluate and report the in-game event impact for ongoing improvement of customer experience and health of the game
  • Provide input on game features and content improvements
  • Build and grow the community through constant engagement, support and assistance in and out of game such as forum and social platforms
  • Ensure all players adhere to gaming rules and regulations
  • Responding to comments and customer queries in a timely manner


The skills you’ll need:

  • Full professional proficiency in English
  • Excellent verbal and written communication skills
  • Practical knowledge of social media and web communities
  • Experience in creating and publishing content on multiple social media platforms
  • Detail oriented and problem solver
  • Able to work independently and efficiently, to anticipate, think, act, acquire new knowledge promptly
  • Positive and collaborative attitude
  • Good computer skills and knowledge of MS Office suite of products
  • Good Photoshop editing skills


Some “nice-to-haves” that will be much appreciated:

  • Experience working with international teams
  • Passion for games and extensive gaming experience and culture
  • Ability to speak other languages
  • Experience with mobile games
  • Basic networking knowledge


Hard and creative work must be paid off so here is a list of the things you’ll enjoy: 

  • Very motivating salary package
  • Private medical insurance and meal tickets
  • Gym facilities with very good access
  • Young, friendly and creative atmosphere with really nice and passionate colleagues
  • Brand new office & flexible time


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